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Privacy Policy

PRIVACY POLICY

Last Updated: September 11, 2025

Welcome to the website of the business entity EXPRACTI, located at III. Petruševec 1a, 10000 Zagreb, VAT ID: 14948561391 (hereinafter referred to as “EXPRACTI” or “we”).
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and contact us via the contact form.

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1. What Data Do We Collect?

When you contact us through the contact form on our website, we may collect the following personal data:

  • Company name

  • Company address

  • Company VAT ID

  • Name and surname of the contact person

  • Email address

  • Contact phone number

  • Other information you voluntarily provide in your message

 

2. Purpose of Data Processing

We process your data solely for the following purposes:

  • Responding to your inquiries

  • Communication related to our business consulting services

  • Potential business cooperation

We do not use your data for marketing purposes without your explicit consent.

 

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Legitimate interest – for responding to your inquiries and communication regarding potential business cooperation

  • Consent – if you provide consent for specific purposes, such as receiving promotional information (if introduced in the future)

 

4. Who Has Access to Your Data?

Your data will not be shared with third parties, except when required by law or when necessary for fulfilling a contractual obligation (e.g., external accountant, IT support under a data processing agreement).

 

5. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, that is, for the duration of communication or business cooperation, and for no longer than 5 years after the communication has ended, unless a longer retention period is required by law.

 

6. Data Security

EXPRACTI implements technical and organizational security measures to prevent unauthorized access, alteration, loss, or destruction of your personal data.

 

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Transfer your data to another data controller

  • File a complaint with the supervisory authority (AZOP – Croatian Personal Data Protection Agency)

To exercise your rights, please contact us at: [insert contact email].

 

8. Cookies and Tracking

Our website currently does not use cookies for tracking users.
Should this change in the future, the policy will be updated in accordance with applicable regulations.

 

9. Contact

For any questions regarding personal data protection, you can contact us at:

EXPRACTI d.o.o.
Address: III. Petruševec 1a, 10000 Zagreb
VAT ID: 14948561391
Email: info@expracti.hr
Phone: +385 98 990 8491

 

10. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy. Any changes will be published on this page, along with the date of the last update.

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